Shipping policy

At petalaurora, we aim to make your shopping experience as simple and convenient as possible. Please review the following shipping information before placing your order.

How Much Does Shipping Cost?

Shipping costs are calculated based on your order total and shipping destination.

The applicable shipping fee will be automatically calculated and displayed at checkout before you complete your purchase.

Shipping fee: Standard Shipping

Order price US$0.00–US$14.99, Price US $ 14

Order price US$14.99–US$24.99, Price US $ 9

Order price US$24.99–US$34.99, Price US $ 3

Free shipping on orders over US $ 34.99

Where Do We Ship?

We currently offer shipping across the United States.

Orders are shipped through trusted delivery carriers, which may include:

• USPS

• UPS

• FedEx

• DHL

• OnTrac

The carrier used for your order may vary depending on the destination, package size, and shipping method.

Can I Ship One Order to Multiple Addresses?

At this time, we are unable to ship items from a single order to multiple addresses.

If you would like items delivered to different addresses, please place separate orders for each shipping address.

Do You Ship to P.O. Boxes or Military Addresses?

Yes. We can ship to P.O. Boxes and eligible APO/FPO military addresses.

Please make sure that your shipping information is complete and accurate when placing your order.

Order Processing Time

Order processing is the time required to prepare your order before it is handed over to the shipping carrier.

Orders are typically processed within 1–3 business days after payment has been successfully received.

Processing may take longer in certain situations, including:

• Incorrect or incomplete shipping information

• An undeliverable shipping address

• Order verification requirements

• Holidays or periods of high order volume

• Other unexpected circumstances

If an issue with your shipping information affects order processing, we may contact you using the contact information provided with your order.

Shipping Time

After your order has been dispatched, standard delivery typically takes approximately 5–14 business days, depending on your location and the shipping carrier.

Please note that shipping times are estimates and are not guaranteed delivery dates.

Delivery may occasionally take longer due to circumstances beyond our control, including:

• Severe weather

• Public holidays

• Carrier delays

• High shipping volumes

• Incorrect or incomplete delivery information

• Other unforeseen circumstances

We appreciate your understanding if unexpected shipping delays occur.

Tracking Information

Once your order has been shipped, tracking information will be provided when available.

You can use the tracking information to monitor the status and progress of your shipment.

Please allow some time for tracking information to become active after your package has been handed over to the carrier.

Important Shipping Information

Please carefully check your shipping address before completing your purchase. petalaurora is not responsible for delays or delivery issues caused by incorrect, incomplete, or undeliverable addresses provided by the customer.

If you have any questions about shipping or your order, please contact our customer service team. We will be happy to assist you.

Thank you for shopping with petalaurora.